Effective Date: 2^nd February 2015

At Amici Technologies, we strive to deliver high-quality products and services. If you are not completely satisfied with your purchase, this Refund Policy outlines the terms under which refunds may be requested and issued.

Refund Eligibility

Refunds may be considered under the following conditions:

• Service Not Delivered: If the agreed-upon services have not been provided within the stipulated timeline.
• Technical Issues: If our digital solutions fail to function as intended due to verified technical faults.
• Duplicate Payments: In case of accidental double charges or duplicate transactions.
• Service Cancellation: If a cancellation request is submitted before service initiation or resource allocation.

Refund Window

• Requests must be submitted within 7 business days from the date of purchase or service activation.
• After the refund window expires, requests may be considered only under exceptional circumstances.

Non-Refundable Items

The following are non-refundable:

• Services already rendered in full or partially
• Customized solutions and development work
• Third-party fees and integrations (e.g., domain registration, payment gateway setup)
• One-time consultations and strategy sessions

Requesting a Refund

To request a refund, please email billing@amicitechnologies.com with the following:

• Your name and contact details
• Transaction reference or invoice number
• Reason for the refund request
• Any relevant documentation or evidence

Our team will respond within 3 business days, and eligible refunds will be processed and credited within 7–10 business days via the original payment method.

Refund Mode & Timeline

• Refunds will be processed to the original payment account only.
• Processing times may vary depending on your payment provider and banking institution.

Policy Updates

This policy may be updated periodically. All revisions will be posted on this page with a new effective date.